Iceberg Cultural Intelligence
 
 

EXPAT MANAGEMENT

 
Someone assigned to another country needs the tools to face the challenges of living and working in a new culture. In Iceberg, we provide intercultural support to expats and their families during the different stages of the international assignment:
 
Fase 1: Selección para asignaciones internacionales
A través de nuestra herramienta de selección y entrevistas individuales, identificamos el grado de aptitud y sensibilidad cultural de una persona para enfrentar una asignación internacional.
Fase 2: Integración cultural de expatriados

Para el expatriado y su pareja

 

A través de entrenamiento intercultural, ayudamos al expatriado y su pareja a:

  • Gestionar las etapas del ciclo de adaptación cultural
  • Comprender los valores y costumbres de la cultura local
  • Adaptar su estilo de trabajo para ser efectivo en la cultura local
  • Relacionarse efectivamente con sus colegas locales
  • Planificar una adecuada transición al país de destino

Para los hijos

 

Las necesidades de los niños y adolescentes expatriados son distintas a los de los padres. Por esto creamos espacios lúdicos e interactivos que les permiten canalizar las emociones y preocupaciones vinculadas a la expatriación.

Fase 3: Coaching
El coaching intercultural ofrece un acompañamiento al expatriado para que pueda desarrollar las estrategias de ajuste cultural que faciliten su integración a nivel personal, vocacional y profesional, y de esta manera, optimizar los resultados de su experiencia internacional.
Fase 4: Gestión de la repatriación
Una vez concluida la asignación internacional, la vuelta a casa del expatriado y su familia plantea un desafiante proceso de readaptación. En esta fase acompañamos al repatriado para gestionar su nueva identidad, y elaborar un plan que le permita capitalizar su experiencia internacional.
Through our selection tool and individual interviews, we identify the aptitude and cultural sensitivity level of an individual to successfully deal with an international transfer.
For the expats and his/her partner

Through cross-cultural training, we help the expat and his/her partner to:

  • Manage the stages of the cultural adaptation cycle
  • Understand the values and customs of the host culture
  • Adapt their working style to be effective in the local culture
  • Effectively interact with local colleagues
  • Plan an adequate transition to the host country.

For the kids

The needs of expatriates children and teenagers are different from those of their parents. That is why we created lively and interactive spaces that allow them to channel the emotions and concerns related to expatriation.

Intercultural coaching allows the expatriate to develop the cultural adjustment strategies that will facilitate his/her adaptation at a personal, vocational and professional level, and in this way, optimize the outcome of the international experience.
Once the international assignment concludes, returning home represents a challenging readjustment process for the expat and his/her family. In this phase, we support the repatriate in managing the new identity, and in creating a plan that lets him/her capitalize on the international experience.
 

EXPAT’S TOOLKIT

 

Expat self-assessment

This instrument helps the expat and his/her family to consider all the implications that an expatriation entails, and to make an informed decision.

Cultural profile test

Online questionnaire to define the personal cultural profile of the expat and compare it to the home and host country.

The 5 R’s of cultural change

In our programs we develop strategies to deal with the 5 R’s of cultural change: routines, reactions, roles, relationships and reflections.

Iceberg Connect

Virtual e-learning platform for expats with follow-up on their development.

Intercultural expert network

We have cross-cultural trainers with expertise in the culture of several countries.

About our programs for expats:

 
  • Face to face, virtual or blended
  • Dynamic, experiential and interactive
  • Adapted to the needs of each expat and his/her family

Our programs can align with organizational needs in the following ways:

 
  • As a support for a specific expatriation
  • As part of an international mobility program
  • In partnership with the relocation service provider
 

DO YOU HAVE ANY QUESTIONS?

In case you don’t have organizational support for your international assignment, we offer cross-cultural training for individuals:

Case of success: Facilitating the cultural and professional adaptation of the new leader of the region (Spanish only):

 
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Get to know our latest thoughts and perspectives on international assignments

 
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