About us

WE SPECIALIZE IN 4 AREAS:

OUR TEAM

Shirley Saenz

Cross-cultural, diversity and inclusion expert.
Director & CEO of Iceberg Cultures of Inclusion.

Shirley has actively worked in the intercultural competence field delivering cross-cultural trainings and consulting to international teams, expatriates and leaders of regional teams in different industries. She is a specialist in intercultural communication, global and virtual teams, expats training and D&I. She has lived and worked in 6 different countries and is certified in Methods of Intercultural Training, Collaboration in Global Virtual Teams, Personal Leadership for Effective Intercultural Teamwork, intercultural Communication and Cultural Intelligence for Leaders. Additionally, she is one of the 95 expert panelists working on the research on Global D&I Benchmarks.

Ayelén Benitez

Specialist in socio-labour inclusion of people with disabilities and in project management.

Ayelén is a sociologist, certified by the Inter-American Development Bank (IDB) PM4R® Leadership, and postgraduate in gender and disability.

For more than 5 years, Ayelén has acquired experience in developing strategies for Diversity, Equity and Inclusion in consulting firms. She has accompanied companies from different areas, industries and countries in Latin America, sharing projects with different multicultural groups of various sizes.

She is a mentor in two organizations that promote the socio-labour inclusion of people in situations of unfavourable contexts.

Ayelén is also assistant professor at University of Buenos Aires at Social Science Faculty, for the subject evaluation of projects and sociology of organizations.

Laura Belfiore

Human Resources Management, Corporate Sustainability and Human Rights Specialist

For 13 years Laura developed her career in the Human Resources function, leading initiatives in the subfields of Talent Attraction, Organizational Development, Diversity & Inclusion and served as HR Business Partner to various functions and business units in Argentina, Brazil and United States.  In 2014 Laura transitioned her career to corporate sustainability serving as the National Coordinator of the UN Global Compact Ecuador, helping promote its 10 Principles on responsible business conduct centered on respect to human rights, decent work, environment and anticorruption. In 2017, Laura relocates to Argentina where she has continued to collaborate with the UN Global Compact, with a focus on human rights, gender equality, sustainability reporting, and private sector alignment to the UN Sustainable Development Goals.

Laura has significant experience in capacity building, planning and project management, as well as in articulation of multi-stakeholder initiatives.

Laura holds a Bachelor’s Degree in Human Resources Management from Universidad del Salvador, Argentina and post graduate studies in International Development, CSR and Human Rights.

Mariana Oliveira Barros

Specialist in the Brazilian culture

Mariana has more than 15 years of experience in the intercultural communication field and assisting expatriates. She is a specialist in Brazilian culture and a lecturer in prestigious universities and business institutions such as UNESP, FGV y ISP. As an associate of Iceberg Cultural Intelligence in Brazil and director of Differänce, Mariana has obtained vast experience as a consultant and trainer in communication, negotiation and management in Brazil. She has worked in Brazilian corporations on the process of internationalization, such as Braskem, BRF and Vale, and with multinationals entering or developing the Brazilian market.

Graciela Kort

HR Strategic Management Specialist

Liliana Cantú

Intercultural training and consulting specialist

Liliana Cantú has more than 20 years of experience in the field of intercultural training and consulting. With expertise in Mexican culture, Liliana has a master’s degree in International Communication and the Intercultural Foundations certificate from the Intercultural Communication Institute.

Liliana also has extensive experience in Diversity and Inclusion issues, and serves as an Expert Panelist for the Global Diversity and Inclusion Benchmarks guide, coordinated by The Center for Global Inclusion.

Liliana was the founding president of SIETAR Mexico (Society for Intercultural Education, Training and Research), and has participated as an exhibitor and member of the organizing committee of different symposiums and conferences.

Her work has taken her to most of the countries of America, supporting organizations such as Toyota, Parker, Seguros Monterrey New York Life, Goldcorp, Unilever, Cargill, Colgate Palmolive, Novartis, Pepsico, Whirlpool, British American Tobacco, Heineken , Johnson & Johnson, John Deere and various organs of the United Nations.

Liliana has served as a full professor at one of the most prestigious international educational institutions: the Instituto Tecnológico y de Estudios Superiores de Monterrey (or Tec de Monterrey). She currently resides in Monterrey, Mexico with her husband, son, and daughter.

Marcelo Baudino

Active Intercultural Consultant and Trainer

Marcelo is an intercultural consultant and trainer, actively involved in the development of Latin American professionals who value diversity and achieve a global mindset. Since the foundation of Iceberg Cultural Intelligence in 2009, Marcelo has trained global leaders and executives, expats and multicultural teams in several global organizations in more than 10 countries in Latin America. His international experience and his ongoing professional development as an interculturalist through different international certifications, make him a leader in the field in Latin America. He is currently part of the board of SIETAR Argentina.

Constanza Carcanella

Specialist in people with disabilities

Karina Gao

Specialist in Chinese culture

Karina is an expert in Chinese culture. She has solid experience in the transmission of her native culture and has worked consistently bridging western and eastern cultures. Karina has trained and advised leaders of multinational corporations, businesspeople and government agents on how to do business with the Chinese and welcome Chinese delegations. She also works in translation and interpretation. Karina is co-author of the strategy and business in China books: The power of the Tiger and The dragon’s strategy. She is also a chef and teacher of Chinese cuisine.