About us
ABOUT US
We offer global reach solutions with our network of cross-cultural trainer’s in more than 50 countries. Our knowledge and expertise allow us to understand and know how to deal with the intercultural challenges organizations face today.
WE SPECIALIZE IN 4 AREAS:

Design a Diversity, Equity and Inclusion strategy
Develop professionals with cultural intelligence.
OUR TEAM


Shirley Saenz
Cross-cultural, diversity and inclusion expert.
Partner & Director of Iceberg Cultural Intelligence.

Marcelo Baudino
Active Intercultural Consultant and Trainer

Karina Gao
Specialist in Chinese culture

Mariana Oliveira Barros
Specialist in the Brazilian culture

Liliana Cantú
Intercultural training and consulting specialist
Liliana also has extensive experience in Diversity and Inclusion issues, and serves as an Expert Panelist for the Global Diversity and Inclusion Benchmarks guide, coordinated by The Center for Global Inclusion.
Liliana was the founding president of SIETAR Mexico (Society for Intercultural Education, Training and Research), and has participated as an exhibitor and member of the organizing committee of different symposiums and conferences.
Her work has taken her to most of the countries of America, supporting organizations such as Toyota, Parker, Seguros Monterrey New York Life, Goldcorp, Unilever, Cargill, Colgate Palmolive, Novartis, Pepsico, Whirlpool, British American Tobacco, Heineken , Johnson & Johnson, John Deere and various organs of the United Nations.
Liliana has served as a full professor at one of the most prestigious international educational institutions: the Instituto Tecnológico y de Estudios Superiores de Monterrey (or Tec de Monterrey). She currently resides in Monterrey, Mexico with her husband, son, and daughter.

Graciela Kort
HR Strategic Management Specialist
Specialist in Strategic Management of Human Resources, Universidad de San Andrés. Graduate in Educational Sciences, University of Buenos Aires.
She deepened her studies on learning in organizations in various study groups led by Ernesto Gore, Universidad de San Andrés. She completed postgraduate studies in the production of teaching materials and job training with Edith Litwin, University of Buenos Aires.
She is an Affiliate Professor at the Center for Business Education at the University of San Andrés.
She has extensive experience in custom design and delivery of in-company training offers.
Since 1991 she is a Partner and co-Director of BK Capacitación + Desarrollo. Points of You Certified Facilitator
Certified Facilitator: Immunity to Change
Member of the Faculty of international consultants.
Co-author of the book “Educational Design” by Ed. Macchi and the case study: “Work Based on Self-managed Teams in Quilmes Breweries”, selected for the SEKN network.

Constanza Carcanella
Specialist in people with disabilities
Constanza Carcanella is a specialist in labor inclusion for people with disabilities. Accompany companies and organizations to go through their process of cultural change with proposals according to the stage they
are going through.
Her work experience in the subject begins in 2007 and includes a vast journey in the National State and social organizations.
She completed a Postgraduate Diploma in Disability and Rights at the Law School of the UBA and is a graduate of the Communication Career of
the UBA. Her thesis was: “Model to build: analysis of the construction of identity of people with disabilities from Argentine public policies.”
WHAT MOVES US





#WITHREFUGEES

At Iceberg Cultural Intelligence, we are committed to taking a more active role in the global humanitarian refugee crisis. For this reason we have partnered with ACNUR to: